Answers, briefly.

About the service

Cases & timelines

Filling in the questionnaire

Using the family tree builder

Recording a birth, death, or marriage in your case

Privacy & payment

Still have a question?

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Answers, briefly.

About the service

Who is this for?

Why only Haridwar at launch?

Do I need to live abroad?

Cases & timelines

How long does a case take?

What if no register can be found?

Can I share my case with relatives?

Filling in the questionnaire

Why does the questionnaire matter so much?

What if I do not know an exact date or spelling?

Can I record a voice note instead of typing?

Do I have to answer every question in one sitting?

Using the family tree builder

Why do I need to build a family tree?

Who should I add first?

How do I add a relative?

What about the mother's side of the family?

What if I am not sure about a name or relationship?

Recording a birth, death, or marriage in your case

When should I use the "Record a family event" form?

What details should I gather before recording a death?

What do I need for a birth?

What about a marriage?

What happens after I save an event to my case?

Privacy & payment

Is my information kept private?

How do I pay?

Can I get a receipt?